Question 1

What is Traditional Chinese Medicine (TCM)?

Accepted Answer

Traditional Chinese Medicine (TCM) is a 5,000-year-old medical system that diagnoses and treats illness through concepts such as qi (vital energy), yin and yang, the five elements, and meridians. It uses tools including tongue diagnosis, pulse reading, acupuncture, and herbal formulas to restore balance in the body.

Question 2

What is GĒNOVA TCM?

Accepted Answer

GĒNOVA TCM is an AI-powered Traditional Chinese Medicine platform by Litchamber. It offers AI tongue diagnosis, constitutional intake, five-element wellness tracking, herbal prescription management, and video consultations with licensed TCM practitioners. It is bilingual (English and Chinese) and available on web, iOS, and Android. GĒNOVA TCM is not affiliated with Genova Diagnostics (functional medicine lab testing).

Question 3

Who is GĒNOVA TCM for?

Accepted Answer

GĒNOVA TCM is built for patients seeking holistic care, the global Chinese diaspora wanting access to qualified TCM practitioners, and anyone integrating Traditional Chinese Medicine into a modern wellness routine.

Question 4

What health problems does GĒNOVA TCM help address?

Accepted Answer

Users commonly seek help for sleep issues, chronic fatigue, digestion concerns, menstrual and hormonal balance, stress, qi stagnation, and yin or yang deficiency patterns. GĒNOVA TCM connects users with licensed practitioners for personalized assessment and herbal protocols.

Question 5

How much does GĒNOVA TCM cost?

Accepted Answer

GĒNOVA TCM has three plans: Free ($0) includes AI tongue analysis, constitutional intake, and a basic timeline. Plus ($12/month) adds unlimited AI TCM chats, five-element tracking, and herbal prescription logs. Pro ($39/month) adds video consultations with licensed TCM practitioners. Prescribed herbal formulas are billed separately.

Question 6

Where is GĒNOVA TCM available?

Accepted Answer

GĒNOVA TCM is available globally via the web, with primary practitioner coverage in Canada (Greater Toronto Area, Vancouver), the United States, and Greater China. Video consultations are accessible from anywhere with an internet connection.

Question 7

What languages does GĒNOVA TCM support?

Accepted Answer

GĒNOVA TCM is fully bilingual, supporting Chinese (中文 / 简体 / 繁體) and English.

Question 8

How do I start a consultation?

Accepted Answer

Sign up at https://genova.litchamber.com/sign-up, complete the constitutional intake, upload a tongue photo, and book a video consultation with a verified TCM practitioner. Most users complete their first session within 48 hours of signing up.

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